Discussions around generative AI (GenAI) often focus on efficiency and business impact, but its potential to foster inclusion is just beginning to be explored. As someone who is neurodivergent, I see firsthand how AI tools can be game-changers in bridging the gap between traditional work environments and the needs of diverse minds. With up to 20% of the global population identifying as neurodivergent,1 there is a clear need for them — for both individuals themselves but also employers who want the best for, and from, them. Neurodiverse teams have been found to be 30% more productive, with organisations generating 19% more revenue when actively promoting inclusivity.2
For individuals with ADHD, as an example, GenAI can be a valuable ally in managing challenges related to executive functioning. More broadly, GenAI’s adaptability makes it an ideal support tool for enhancing communication, productivity and learning. In this article I explore this in greater depth and consider additional assistive technology as well as other non-tech support that can help neurodivergent employees.
GenAI can support neurodivergent employees by:
1. Enhancing communication
GenAI assists in crafting clear and succinct messages, which is particularly beneficial for those with ADHD who may struggle with busy thoughts. This clarity is crucial when communicating with senior colleagues or in professional settings.
2. Simplifying information
For visual thinkers, GenAI can summarise large amounts of text and explain complex concepts in various ways, making information more digestible and accessible.
3. Providing structure
It offers structure to thoughts and tasks, helping individuals to manage cognitive load and reduce overwhelm. This is especially useful for those with inattentive ADHD, who may appear calm but have racing minds.
4. Boosting task management
Breaking down tasks into smaller, manageable steps and prioritising them can combat procrastination and improve time management, a common challenge for neurodivergent individuals.
5. Decoding vague language
GenAI can help to interpret figurative language such as idioms and with "reading between the lines", which can be challenging for autistic individuals who may find neurotypical communication styles difficult to navigate.
Could GenAI be enhanced for neurodivergent users?
GenAI platforms could help even more, if they were designed with neurodivergent users in mind. Imagine having customisable prompts to allow users to set context, role, task and output type. For example, outputs could incorporate visual elements to better benefit visual and non-linear thinkers.
Similarly, GenAI detection tools that flag where AI has been used should be independently evaluated for reliability and accuracy, when applied to work created by neurodivergent students.
Additional assistive technologies
To further support neurodivergent employees, there are a range of assistive technologies3 workplaces can consider, including:
- Speech-to-text and text-to-speech software: facilitates easier communication for those who prefer speaking over writing.
- Mind mapping tools: help visual thinkers organise and process information.
- Time management apps: assist in breaking down tasks and managing schedules effectively.
Combine with non-tech support
Workplaces can adopt several non-tech strategies to create a more neuroinclusive environment. A good place to start is by having representation from top leadership openly discussing their own experiences with neurodivergence. Additional efforts include neurodiversity training, flexible work arrangements, sensory-friendly spaces and tools, and inclusive policies supported by leadership. Tailored recruitment, employee resource groups, and diversity managers can also promote accessibility, representation and support for neurodivergent employees.
Next steps?
GenAI can be a game-changer for neurodivergent individuals and their employers, enabling workplaces to harness diverse talents more effectively. By prioritising the empowerment of neurodivergent employees, organisations can unlock unique strengths, foster a more inclusive environment, and ultimately drive positive outcomes for both people and the economy. With the right tools and mindset, everyone stands to gain from a future that fully embraces neurodiversity.
