Digital Trust

Securing trust, driving digital progress

Identify risks. Seize opportunities. Transform with confidence.

As organisations embrace digital transformation through AI, big data, blockchain and more, they face both growth opportunities and new risks. Data theft, information leaks and other cyber threats are — unfortunately — all too common. Trust is essential to customer perception, growth and competitiveness.

PwC’s Digital Trust service helps organisations seize digital opportunities while managing risks. We help you win trust from customers, partners, investors and other stakeholders, boosting competitiveness and strengthening your market position.

How we can help

Digitally Enabled Transformation Programs

Modern cloud-based systems like ERPs and CRMs empower leaders to transform their organisations with data-driven, agile and efficient decision-making. Yet, these opportunities bring risks — from project delivery to the solution’s ongoing performance. Without active risk management, the expected benefits can diminish over time.

PwC provides comprehensive assessments, pinpointing risks and offering tailored recommendations to ensure your digital transformation achieves its full potential.
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AI Trust

AI has the power to transform our work and lives, but trust is essential to unlock its full potential. When integrating AI into processes, tools and decisions, it's crucial to ensure it’s transparent, accurate and respectful of privacy. Can you rely on its insights? Are its decisions fair and unbiased? Can you govern this technology without stifling growth or innovation? With trusted AI, we can confidently harness its benefits responsibly and securely.

PwC helps organisations build trust in AI through safe, responsible and innovative practices that drive growth.

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Third Party Risk and Assurance

Outsourcing is essential for many businesses, yet it brings risks — from regulatory to reputational. With third-party providers handling sensitive data and critical operations, organisations need confidence in their controls and transparency in their processes.

PwC’s digitised assurance solutions enhance third-party transparency and empower organisations to manage outsourcing risks effectively with robust monitoring and oversight programs.
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Operational Resilience

Operational resilience — the ability to maintain service during disruption — is vital across all industries. Today’s complex, interconnected risks require a unified approach to identify and bridge risk silos. Adopting an end-to-end view of operational risk and resilience prepares your organisation to tackle disruption head-on.

PwC helps organisations establish a fit-for-purpose, digitally enabled operational resilience capability. Tailored to your organisation, it will support you across the Prepare, Respond and Sustain phases of resilience.

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PwC's Assurance Leadership

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Sue Horlin

Sue Horlin

Assurance Leader, PwC Australia

Liz O'Brien

Liz O'Brien

Audit Business Leader, PwC Australia

Corinne Best

Corinne Best

Trust and Risk Business Leader, PwC Australia

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Contact us

Nicola Costello

Nicola Costello

Partner, Assurance Risk and Digital Trust, PwC Australia

Tel: +61 2 8266 0733

Justine Richardson

Justine Richardson

Partner, CFO, Advisory, PwC Australia

Tel: +61 422 005 825

Nicky  Aldridge

Nicky Aldridge

Partner, Transformation Assurance, PwC Australia

Tel: +61 421 448 864

Pravinesh Ram

Pravinesh Ram

Partner, Enterprise Process & Technology, PwC Australia

Tel: 0437 640 733

Adam Stock

Adam Stock

Partner, PwC Australia

Tel: +61 477 197 967

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