The Australian M&A Outlook: Technology, Media and Telecommunications Industry Insights

The trends and forces pushing the deals market to a ten-year high

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Australia’s Technology, Media, and Telecommunications (TMT) sector has had its hottest year in deals in a decade. Mergers and Acquisitions (M&A) activity in the TMT sector hit a ten-year high in 2021 (USD 50 billion in Australia and USD 1.8 trillion globally), and three key trends are driving deals: demand for data, digital transformation, and a re-evaluation of traditional asset ownership strategies.
 

Current landscape: Opportunities abound for dealmakers

Technology will continue to drive deals in the broader TMT sector, following a record level of software and tech deal values and volumes in FY21. The focus is on disrupting legacy systems. While on the corporate side, there’s a strong trend toward capability acquisitions to accelerate speed to market. 

Media, meanwhile, is set for a cyclical rebound, as investors seek to capitalise on the COVID-induced boom in media consumption. Consolidation is on the cards for media assets, including non-typical pairings. Deal opportunities will emerge in e-commerce and in direct-to-consumer (D2C) or influencer models, as well as in content and rights owners, video production, and (potentially) streaming platforms.

The changing telecommunications (telecoms) industry landscape means that telecom operators have been re-evaluating their asset ownership strategies. Most notably in Australia, telecom operators have had a busy year carving out their tower assets. Below, we unpack these trends and explain the strategic options that these present for dealmakers.

 

The 3 key trends driving deals

Deal activity has been driven by accelerating convergence between TMT organisations, fueled by these overriding trends:

Demand for data

The pandemic has caused a significant upswing in the demand for data, thanks to the rise of video consumption, remote work, growing levels of digitisation, and an increasing need for connectivity. Meeting this demand requires asset owners to continuously invest in network and capacity upgrades (especially fibre broadband and 5G).

Digital transformation and new technologies

The pandemic has also accelerated technology adoption, including collaboration and communication platforms, cloud-enabled corporate platforms, and infrastructure. Employees expect flexible working arrangements, and customers demand digital-first interactions. 

As a result, a digital transformation agenda is dominating every organisation in every sector. There’s a particular focus on digitising legacy processes across functional areas (e.g., HR, finance, operations, supply chain, customer service, and sales) and embedding new technologies such as artificial intelligence (AI), cloud capacity, cybersecurity, and Internet of Things (IoT). Rapid digital adoption is driving investment in networking connectivity, applications services, technology platforms and organisational change.

Meanwhile, a growing number of technology-native businesses are enjoying lower barriers to entry and speed to market and are poised to disrupt slower legacy companies. There’s also been an uptick of software as a service (SaaS) adoption, as businesses seek to scale quickly with minimal upfront costs.

Re-evaluation of asset ownership strategies

Owners of traditional assets are facing falling returns on capital, downward pressures on average revenue per user (ARPU), and service commoditisation. In response, we’re seeing a re-evaluation of traditional asset ownership strategies (think: infrastructure portfolio restructuring, rationalisation, monetisation, and ultimately, growth). Meanwhile, investors are reassessing the value of digital infrastructure in recognition of the high returns on offer, as well as strong underlying demand.

In short, private equity (PE) and infrastructure funds are sinking vast sums of capital to capture the current growth opportunities. They’re investing in new technologies – and in new ways of working – to establish defensible positions and secure stable, long-term earnings.

The stand-out opportunities 

Dealmakers have every reason to be optimistic that M&A activity will continue to surge in the local market. So, where are the opportunities? Let’s explore this by subsector.

Technology

After a record level of software and tech deal values and volumes in FY21, Australia now has several tech companies at unicorn status (>$1bn valuations) including Canva, Airwallex, Culture Amp and GO1. 

Horizontals such as IT services (e.g., cloud, cybersecurity), outsourced business functions (HR, accounting, etc.) and SaaS should continue to grow. So, too, should verticals such as healthtech, fintech, and eCommerce. 

Further fueling growth, we’ve seen infrastructure enablement within the tech sector, reducing the cost of servicing customers. (Think: the use of application programming interfaces (APIs), infrastructure as a service (IaaS), Amazon Web Services, Microsoft Azure, and more.)

Some notable local tech deal examples include:

  • IT Services: Crayon purchased rhipe; Capgemini purchased Empired 

  • SaaS: Plexure merged with TASK

  • Fintech: Zip snapped up Sezzle; Potentia invested in SuperChoice; Block (formerly Square) acquired Afterpay; Anchorage acquired GBST

  • eCommerce: Mad Paws acquired Pet Chemist.

Meanwhile, globally there’s a trend towards capability-building acquisition strategies by PE and corporate buyers. These strategies are designed to help buyers enter fast-growing business segments and/or acquire new capabilities, and can come from a variety of buyers. 

However, we’re generally seeing tech companies buying within tech, or legacy companies purchasing tech to get ahead of technology disruption. Recent deals include Fresha’s (US) bolt-on of Bookwell (AU) and Everi’s (US) acquisition of ecash Holdings (AU).

What’s next for tech deals? 

  • If focusing on vertical markets, place bets on emerging ecosystems that serve as tech infrastructure (e.g., payments). For horizontals, look to integrated functions and services that provide IT and network support for large organisations.
  • As public markets shift away from high growth and revenue multiples, and as investors normalise spiky COVID-era earnings, look for cash-generating and/or high-margin targets, especially as confidence wanes in high-burn tech businesses. Use benchmarks like the Rule of 40 to assess software opportunities.
  • Corporate buyers are looking to bolt-on capabilities. Continue to look for companies, such as fintech and eCommerce, that are well-positioned to disrupt legacy industries.
  • Focus on integration of technology stacks, talent, and customer bases to lock in synergies and prevent critical talent defection. Avoid forcing legacy cultures and/or approaches.

Back to subsectors

Media

The media sector started to see a cyclical rebound however new headwinds from inflationary pressures will slow down the growth. The industry is moving towards Web 3.0 and streaming is the key currency. Deals across the global media sector in the past few years will provide a pathway for similar trends in Australia. These are discussed below.

Potential for major media plays and acquisitions

There have been some large-scale mergers and acquisitions focused on content and streaming (Amazon acquired MGM, Discovery merged with WarnerMedia). Further consolidation is on the cards for media assets – globally and in Australia. For example, Seven West Media is a likely target for acquisition by one of the major players such as News Corp or Nine. Beyond this large-scale acquisition, several smaller targets are speculated to be up for grabs such as Southern Cross Media. Traditional media houses are looking to cash out via acquisition or IPO to ride out the over-the-top (OTT) media service tidal wave that has hit Australia, like it has in the US (for example, News Corp’s ongoing discussion to float Foxtel).

Further consolidation and pairings of non-traditional players

The past decade has seen increased digitisation of advertising. This has unlocked new combinations of media players, for example, out-of-home (OOH) merging with forms like radio and TV. For instance, UK radio company, Global, acquired two OOH players (Exterion and Primesight) to create a combined value proposition for their clients. In Australia, there is potential for an OOH giant like oOh!media to acquire radio broadcasters such as Macquarie Media to create a compelling proposition for its customers. 

Media companies are now looking to buy assets with new technologies, to better target their audiences. In particular, they’re seeking enablers of targeted advertising (e.g., data analytics, AI, or augmented reality/virtual reality (AR/VR)).

Content-driven deals

At a global level, recent deals have been driven by the objective to bolster new genres. For example, Walt Disney (kids) acquired 20th Century Fox (drama, action/adventure), Hotstar, and ESPN (sports). Discovery (factual) came together with WarnerMedia (drama, action/adventure).

The pandemic has prompted customers to switch allegiances from cinema to streaming using subscription video on demand (SVOD), although there is a (small-scale) swing back to cinema as the pandemic has become endemic. This has led to the focus of content-driven deals in media shifting towards streaming content. For example, Amazon acquired MGM for the back catalogue; Netflix acquired StoryBots for the kids library. More recently, Netflix has been acquiring gaming companies such as Night School Studio, Next Games, and Boss Fight Entertainment to add gaming and related content to its proposition, to appeal to younger generations.

Increasingly, big studios are pulling content from other SVODs and going direct to the consumer (D2C) with their own version of SVOD. This is something Disney has done effectively with Disney+, and Paramount has followed suit with Paramount+. HBO is already thriving in the US with streaming platform HBO Max, and it’s only a matter of time before they enter Australia.

Local players should strengthen content creation and access to content rights through M&A or strategic partnerships. For example, just before Foxtel launched Binge, they signed exclusivity with WarnerMedia, keeping HBO Max away from the market for a while and bringing all the content to Binge.

It’s yet to be seen which local players will survive in the long term. Will Kayo, Binge or, Stan survive in the face of competition from Netflix, Amazon Prime, Disney+, Paramount+, and, eventually, HBO Max?

eCommerce and other new advertising models

In the past, eCommerce has been all about transactional services. More recently, however, there’s a trend towards expanded offerings – via partnerships and acquisitions of retailers and brands – to create a multi-branded proposition. Media companies are embracing this trend, too. There’s increasing interest not just in capturing revenue directly from consumers but also in capturing eyeballs for advertisers. It’s little wonder, then, that Peacock and Hulu have an ad-supported tier, along with an ad-free premium tier. More recently, Netflix has announced launching its own ad-supported tier as they couldn’t ignore this lucrative revenue stream anymore for a sustainable business.

Focus has also shifted from passive advertising to influencers and direct advertising. Elon Musk’s recent purchase of Twitter is no surprise as he wants to get his share of global direct marketing channels.

Demand for video production

Production businesses are in a perfect margin squeeze at the moment as cinema audiences wane, reducing topline, while COVID-safety rules have increased costs. 

At the same time, the pandemic has seen the volume of media consumption skyrocket, making production an attractive market from a volume perspective. Streaming businesses are looking for large volumes of content to bolster their offerings, including investing heavily in originals.

With dwindling margins, many smaller studios are looking to integrate with bigger production houses and, globally, there’s been plenty of M&A activity in the past 12 months. Australia is not untouched by this trend as some of the local studios are looking to either bolster through the acquisition of smaller players or play a bigger role by being acquired by a global giant.

What’s next for media deals?

  • Across the value chain, seek out assets with complementary technologies for backward and forward integration as well as to create combined value propositions.
  • Look for opportunities to roll up similar businesses to create scale and bolster capabilities. For instance, consolidate production studios and facilities, combine OOH advertising with radio/TV, and integrate traditional print media with digital publishing. 
  • Capitalise on the COVID-induced boom in media consumption. Volume of production is taking precedence over quality, making even second-tier media assets attractive to investors.

Back to subsectors

Telecommunications

There have been plenty of telecom asset deals during the past 12 months, and significant asset divestitures by all three mobile network operators in Australia. In FY21-22, Telstra and Optus sold shares of their tower portfolios (Optus sold 70%, and Telstra sold 49%), while TPG Telecom sold its tower assets to OMERS Infrastructure in May. With Telstra maintaining a controlling share, the question is: Will they divest a further share and, if so, when?

The recent public-to-private transaction of last mile fibre provider, Uniti Group, demonstrates there is continued demand for telecommunications assets that have a competitive niche.

Separating wholesale from retail

Of course, the changing telco landscape means operators have been forced to re-evaluate their asset ownership strategies. More assets are becoming commoditised, reducing the strategic advantage of owning those assets. Meanwhile, operators continue to differentiate on services, as they try to reduce downward pressure on ARPUs. This, in turn, is driving a continued trend towards separating wholesale assets from the retail part of the organisation. The idea here is to unlock new revenue streams and to allow the wholesale business to focus on operational efficiencies, while the retail business seeks market differentiation. In short, to position both parts of the business for growth.

On the retail side, telcos are bolstering their products and services to provide a greater portfolio of products to customers. To grow their enterprise customer revenues, telcos are making acquisitions in areas such as technology solutions, IoT solutions, and specific infrastructure and solutions tailored to industry verticals.

The separation of retail is also allowing telcos to offer non-telco services beyond pure connectivity. As they consider their value proposition to customers, and focus on owning their customers, telcos are moving into adjacent markets such as energy retail, and they’re acquiring these products. This shift requires different skill sets, plus a focus on customer value. Ultimately, it’s a defensive play, as other retailers are beginning to sell telco products (e.g., AGL and CBA now offer retail telco services).

Non-telco organisations that own and operate telecom assets (e.g., mining and utilities organisations) have considered generating greater value from their telecom assets. FY22-23 will see some organisations double down on building their telecoms businesses, whilst others will decide that owning telecoms assets doesn’t align with their strategy, and they’ll look to divest these assets.

Asset classes on the rise

The majority of recent transactions involved mobile towers, data centres, and last-mile fibre. Looking ahead, the wholesale asset classes worth watching are:

  • Passive fibre: As data consumption grows so will the need for fibre. Demand is likely for the fibre itself, and not the active electronics. (However, there may also be a market for ducts.) High up-front capital investment means there are few new entrants here, but fibre has a useful life of more than 20 years, and a relatively stable revenue profile.

  • NetCos: Also known as fibre networks, NetCos are having a moment thanks to growing commoditisation and continued demand for data. 

  • Satellite: New technologies, such as Low Earth Orbit (LEO) satellites, mean satellite access is becoming more affordable. Satellites are increasingly being seen as a viable option for delivering broadband services to regional and rural areas.

  • Subsea cables: Cloud demand and global connectivity continue to underpin the deployment of new subsea assets such as the recently launched Southern Cross NEXT, and Hawaiki Nui in 2025. Characterised by long-term contracts, this asset class is beginning to attract more attention, while geopolitical tensions are seeing operators look for new or alternative routes for greater redundancy, creating further opportunities.

  • Data centres: Demand continues to grow due to accelerated digitisation and increased vigilance over data security. Scale is the main hurdle in this asset class, with increased scale putting pressure on unit prices to customers. This is offset, however, by strong margins and continued growth.

Further opportunities

Post-pandemic, new ways of working will create fresh commercial opportunities for telecom operators, underpinning the development of products and services. This will translate into new revenue streams for existing assets.

Also, new-use cases are emerging for the telco industry, thanks to tech advancements in AI, automation, and AR/VR. This is especially the case when combined with 5G (and, eventually, 6G), opening up potential areas for collaboration.

What’s next for telco deals? 

  • Look for opportunities beyond the usual suspects. For instance: governments, utilities, and miners all have telecom assets.
  • Be creative and seek new ways to identify value. As the telecoms landscape evolves, and new opportunities develop, telcos can’t keep relying on past business models.
  • As businesses digitise, opportunities are emerging in new parts of the value chain. Dealmakers need a clear understanding of where, in the chain, they want to get involved, and what the risk/return profile looks like.
  • Operators will continue to restructure their infrastructure portfolios to improve returns on capital, and to release capital for investment in other assets (e.g., 5G rollout). In particular, expect operators to:
    • Focus on assets that provide differentiation
    • Generate new revenue streams from assets
    • Lower operational costs and complexity to achieve economies of scale
    • Promote transparency over asset performance to showcase the full value of assets.

Back to subsectors

Explore more industry trends as part of this series

Cross industry

Deals market ripe with opportunities and buzzing with activity

National findings

In 2021, Australia was a hive of M&A activity across most market sectors. The buzz is continuing in 2022, driven by growth ambitions and access to capital, although geopolitical tensions and possible interest rate rises may temper valuation expectations among bidders.

Find out more

Financial Services

A buoyant market with many more deals bubbling up

Financial Services

With another wave of deals coming this year, our Australian M&A Outlook: Financial Services reveals what’s brewing beneath the surface. While incumbents will be hunting for growth, scale and capability, and private equity firms will explore various sub sectors of financial services, there may be macroeconomic storms ahead.

To succeed in these conditions, dealmakers, more than ever, will need clarity on their strategic priorities to allow them to act decisively when opportunities arise.

Find out more

Health

Busy year for dealmakers with capital, competition, and valuations all high

Health

Following a record year for deals (in terms of volume and value), this year’s Australian M&A Outlook: Health suggests another flurry of deals will be struck in the healthcare services sector. This is underpinned by increased competition for transactions, new sponsors, available capital, and strong valuations.

Energy, Utilities and Resources

ESG is prompting companies and investors to nail their colours to the mast

Energy, Utilities and Resources

This year’s Australian M&A Outlook: Energy, Utilities & Resources (EU&R) underlines just how important environmental, social and governance (ESG) performance has become to both buyers and sellers. More than ever before, ESG is driving deals activity across the EU&R sector (in Australia and overseas). In fact, the global push towards decarbonisation has made ESG the leading factor when determining, protecting, and creating value in many EU&R deals.

Infrastructure

With competition and capital both high, buyers are thinking outside the box

Infrastructure

This year’s Australian M&A Outlook: Infrastructure signals another busy year ahead.  While traditional government privatisation (or ‘capital recycling’) deals remain thin on the ground, funds still have capital to deploy, so more creative transactions and ‘Core Plus’ strategies will dominate. For buyers, that means thinking outside the box.

Retail and Consumer

Revealed: Australia’s retail and consumer trends that dealmakers need to know

Retail and Consumer

With consumer sentiment still in the recovery phase, this year’s Australian M&A Outlook: Retail & Consumer pinpoints the sub-sectors and trends for dealmakers to watch. In 2022, retail and consumer M&A activity has been somewhat tempered by inflationary pressure (which is likely to push interest rates up faster than expected), ongoing supply chain issues, recent floods in NSW and Queensland, and geopolitical tensions. And while the federal budget provided some short-term economic stimulus, this won’t fundamentally alter the deals landscape.

Contact us

Brian Mullock

Brian Mullock

Partner, Deals Technology, Media, and Telecommunications Leader, PwC Australia

Tel: +61 2 8266 1081

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