Testing as a Service

Our testing specialists can provide detailed testing assessments and advice - covering your testing strategies, plans, management, execution and reporting of testing. These reviews are particularly important when:

• When testing is not going to plan, you need a circuit breaker to get testing back on track.
  

Specific areas of focus include assessing:

• Appropriateness of overall test strategy and approach
• sufficiency of testing coverage (particularly in the areas that really need it)
• Robustness of test cases/scripts preparation
• Efficiency and effectiveness of test execution processes
• Efficiency and effectiveness of defect triage and governance processes
• Clarity and effectiveness of test reporting
• Opportunities/options to improve testing outcomes

PwC has access to a large number of tools to assist in our review and advice activity, including:

• Better practice test strategies, plans, progress and completion reports - to provide immediate guidance as to better practice
• Test reporting/trajectory insights - so you can see where your testing timelines are heading
• Project perspectives sentiment tool - so you can find out how your people are feeling

If you are setting up testing services for the first time in your organisation, thinking about in-sourcing your testing function, or embarking on a new project or program, our test establishment services can provide you with everything you need to set up your testing practices and governance frameworks in rapid time. Our services will leverage our experience, tools and templates, and include:

• Test capability strategy development
• Test framework development
• Test strategy/plan development
• Establishment of testing practices and processes aligning with your delivery methodologies
• Establishment of test management processes and reporting templates
• Establishment of testing schedule, sequencing, and progress/trajectory reporting
• Training of key staff including executives on the key concepts and the importance of testing

We can also manage and/or execute the testing of your projects and programs for Agile, DevOps and for traditional Waterfall style projects. We cover all testing phases and test types including the management of UAT. Our team can flex to your needs, and provide full end-to-end management and execution, or simply provide resources to supplement and strengthen your existing teams. 

PwC has skilled resources available and provides both on-shore and off-shore models (and combinations of the two to reduce costs). Our services include:

• Test planning and scheduling
• Test case scripting and data preparation
• Test governance including quality gates
• Requirements traceability
• Test tool configuration
• Test execution
• Defect triage
• Test management reporting
• Vendor liaison
• Test escalation where necessary
• Test summary reporting

Our test automation services can help you to maximise your testing coverage with minimal manual intervention. Our team can set up the test automation framework for you, enabling your projects and BAU operations, to test major/critical areas of functionality in short timeframes. Test automation is essential in a world of ongoing change. Our Test automation services can provide you with the confidence that new and changed functionality and features are working as planned, so you know your critical processes have not been adversely impacted. Our services include:

• Establishment of test automation frameworks
• Automated regression testing
• UI test automation
• API test automation
• Mobile device test automation
• Test data generation & scrambling
• Automated defect raising
• Test automation dashboard reporting

Pre-built Test Automation suites for:

• Salesforce
• Oracle
• Microsoft Dynamics 365
• Salesforce
• Workday
• Guidewire

Readily deployable test automation frameworks for UI and API test automation with integration to testing platforms for leading test automation tools available in the market including:

• Selenium
• Playwright
• Cypress
• TOSCA

Our performance and load testing services will help you to determine and demonstrate if the solution being implemented or changed can perform at a level that will satisfy your needs. We can: 

• Test whether your solution can handle expected, and peak levels of transaction volumes and/or user load without breaking.

• Confirm that screen response times and background processes are within tolerance. 

• Confirm that if your solution does reach its limits, that it failsover elegantly and is back up and running without losing data, and does so in a timely manner. 

• Help to ensure that your solutions meet performance expectations.

Our services include: 

• Establishing your performance/load requirements, and confirming anticipated and peak loads, concurrent users etc.
• Performance test planning and execution (including traceability etc.)
• Stress test planning and execution to understand the volume/user thresholds of solutions before performance starts to degrade 
• Failover test planning and execution testing when a key solution component is affected by an unplanned outage 
• Defect raising, triage and escalation
• Test status and summary reporting
• Vendor liaison and root cause analysis

Our Cyber Security Testing services help you evaluate the susceptibility of your solution's infrastructure and software components to unauthorised access. Making changes to your environment, whether it be through the introduction of new technology or modification of existing, brings the potential for introduction of cybersecurity weaknesses. Our services help organisations proactively identify cybersecurity weaknesses so that they can be triaged and remediated before go live.
 

We support leading organisations improve the cybersecurity resilience of new solutions through testing including: 

• Web Application Penetration Tests
• Mobile Application Tests
• Cloud Penetration Tests
• Infrastructure Penetration Tests
• Security Configuration Assesments

We routinely work closely with development teams, helping them to understand the root cause of identified findings. Our approach includes rapid notification of identified findings, enabling teams to start remediation planning, as well as retesting to validate successful remediation. We have a comprehensive industry and professional certification program across all grades, including across all major cloud providers, giving you confidence in our ability to deliver.

Whether you have a new function, or a function which has been established for years, our test maturity and transformation offering can assess the maturity of your current function and work out if and how it can perform at improved levels. An increase in maturity can significantly  reduce delivery times and costs, reduce support costs, and have a large impact on client/employee satisfaction.  Using industry best practice based on TMMi, and bringing in our deep experience and understanding of testing practices, we can:

• Gain a rapid understanding of your organisation, operating environment, testing needs (now and in the future), key constraints, must haves and desired maturity levels
• Assess the maturity of your testing capabilities assessing your overall testing methodology, testing team capability, and testing lifecycle practices/processes 
• Identify the key areas to be actioned, to address key areas of risk and improve maturity in the areas which will add the most value.
• Form an agreed roadmap of improvements, to reach your targets, with interim checkpoints so you know you are on the right track
• Pilot new testing frameworks and processes
• Embed strengthened testing practices into your projects/programs/BAU for all future work