The future of the telecommunications industry

Innovative business models and compelling customer experiences are rapidly reshaping the future of the telecommunications industry.

PwC provides insights and analysis into the heart of the digital transformation sweeping the Australian telecommunications industry.

How we help you adapt to the future of the telecommunications industry

The relationship between big data, cloud computing and the internet of things (iOT) creates substantial opportunities for businesses to see exponential growth.

One of the major implications of the 5G network is the unprecedented level of connectivity across industries and society. This incredibly fast broadband with ultra-reliable low latency communication brings massive machine-type communications, high reliability and efficient energy usage. All adding up to a broad range of opportunities, including the optimisation of service delivery, decision-making, and end-user experience.

We understand the telecommunications industry trends across the globe and help you:

transform to digital
optimize your deals
navigate the regulatory environment
manage cyber security and privacy risks
prepare for workforce transformation
provide an excellent customer experience

How Australia’s telcos can boost productivity by approaching AI as an employee

Australia’s telco sector has much to gain when embedding AI. From boosting productivity and efficiency, to controlling costs, to improving revenue via augmentation and automation, the possibilities are almost endless. The first step in getting there, is to think about AI as an employee.
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