Is your finger on the Pulse?
Can growing confidence grow value?
Private businesses are continuing to set ambitious growth targets, according to the Summer 2011/12 Private Business Barometer Pulse.
The PwC Private Business Barometer surveying 1000 businesses is prepared annually. Six months later a pulse of the market is taken to highlight trends and movements in business sentiment and performance.
The Private Business Barometer provides the market with detailed insights into the private business community and is a source of reference for private business owners, senior executives, analysts, media and government policy makers.
The Pulse results indicate that once again, private businesses have been bullish in setting high sales and profit targets. Many of the businesses surveyed have achieved them, with more than half of businesses meeting or exceeding their revenue targets.
Despite this, businesses find themselves in an uncertain space. According to David Wills, PwC Private Clients Leader says the general lack of confidence is driven by uncertainty around external factors that are out of businesses' control, including the domestic and global economy and political stability. "For
business owners it's about controlling what you can and being prepared for unforseen events - economic or otherwise," David said.
Although 43 per cent of private businesses reported undershooting their revenue targets, those targets were
set high: 13 per cent sales increase and 17 per cent profits. Businesses have continued to set themselves ambitious targets - increasing them again - but even if they undershoot these targets and achieve growth of seven or eight per cent, this can still be considered strong growth.
A considerable number of private businesses surveyed are sitting tight and waiting for economic conditions to change before making any major business decisions - including capital investments. However, scenario planning is essential, so it is important to consider what can be done now to prepare businesses for when the market is ready to turn.
Tom Strachan, owner of Queensland-based AWX, a company specialising in solving short and long term staffing
requirements, believes that businesses cannot sit back and wait until the market turns, as there are always opportunities. A business needs to reposition or restructure resources to take advantage of those opportunities presented, no matter the market conditions.
"We have been preparing for a fairly flat two speed economy. However, with our diversification we are looking to take advantage of that. Our confidence to perform is high and our strategy is being reinforced as we experience significant growth during these nasty winds," Tom said.
The Pulse results indicate businesses are recognising that they can't rely on organic growth as a means to create growth, and are looking at expanding into new product markets.
Based on the current market conditions, now is the time to invest in your business - whether it be new product markets, acquisitions, investment in machinery, people and training.
"We're aggressively creating new product lines, but at the same time being incredibly careful of our brand distinction and preventing brand dilution," said Brian Briscoe, owner of Briscoe Search & Consulting, a recruitment specialist in Western Australia.
While some private businesses are creating new product lines, others are looking at strategic acquisitions as a way of expanding their product base. "Sometimes the easiest way of getting into a new product or market is by making a strategic acquisition in that key area," said Michael Da Gama Pinto, Senior Associate at Victoria's Harbert Australia Private Equity.
There is an opportunity now to do some of the things that other businesses aren't doing. Businesses owners should take confidence in their numbers and take advantage of the opportunities out there.
| People
The number of private businesses intending to hire new staff within the next six months remains unchanged… |
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| Growth
Over half of private businesses exceeded or met their revenue targets although 43% fell short… |
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| Funding
The majority of businesses reported no major business plans on the horizon… |
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| Business operations
Securing the right talent is no longer the biggest challenge for private businesses… |
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| Business environment
Private businesses have a mixed understanding of how the carbon tax will impact their business… |
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People
The number of private businesses intending to hire new staff within the next six months remains unchanged, with 57 per cent stating they intend to hire new staff.
Almost all private businesses (93 per cent) expect wage costs to increase over the next twelve months. These results are consistent with last two Barometers.
For the first time we asked private businesses how they up-skill people in their businesses. Eight in ten businesses reported they are doing specific on-the-job training (81 per cent), while a further half of businesses were undertaking mentoring (50 per cent).
Growth
Over half (57 per cent) of private businesses exceeded or met their revenue targets although 43 per cent fell short.
Private businesses reported that sales targets for the short term will be 14 per cent.
Private businesses remain bullish with respect to their sales and profits targets for the medium term - 24 per cent.
Private businesses reported a short-term profit target of 18 per cent which is an increase from the results of the 2011 edition of the PwC Private Business Barometer but is not as optimistic as the 20 per cent target set in September 2010. The medium term outlook remains optimistic and is at September 2010 levels with 25 per cent as the three year target for profits.
Thirty three per cent of private businesses plan to expand into new product markets to achieve growth. There is an acknowledgement from private businesses that doing what you've always done is not going to help you create growth - you've got to do something different.
Funding
The majority of businesses reported no major business plans on the horizon (60 per cent). The number of businesses considering major investments in the next 12 months remains low - 32 per cent.
Just under half of private businesses reported that they haven't encountered recent or longer term difficulties in raising capital. For those that did encounter difficulties raising finance, 40 per cent reported cost of funding and 35 per cent reported availability of credit as the main difficulties.
Eight in ten businesses reported that their relationship with their bank has been the same in the last six months compared to other periods, 20 per cent reported it has been different.
Banks are saying it is business as usual and are lending however, what we're hearing from private businesses is that it is more difficult to get finance and that people changes within banks are impacting their relationship.
Business operations
Securing the right talent is no longer the biggest challenge for private businesses.
Private businesses reported that growth is the number one challenge followed by business operations, people and funding. The three key challenges faced by private businesses at the present are low margins and competitive pricing (23 per cent), developing new business (14 per cent) and the state of the Australian economy (10 per cent).
Thirty nine per cent of businesses cite pricing as the main driver of competition for new business.
With an increasing focus on social media and communicating with mobile devices, we asked private businesses if they have, or plan to make changes to a variety of channels or strategies. Forty four per cent of private businesses said they have increased or revamped their presence on the web and 41 per cent said they are changing the way they communicate with their customers.
Business environment
Private businesses have a mixed understanding of how the carbon tax will impact their business with almost half (47 per cent) reporting they understand. One quarter do not understand the impact and the remaining quarter aren't sure.
For the first time we asked private businesses to rate their confidence in the Australian economy. Only two per cent rated their confidence as high, 47 per cent reported medium confidence and 50 per cent reported low confidence.
Private businesses were also divided in reporting how their confidence impacted the decisions they made for the business. Fifty per cent said it significantly effects their decisions whilst 45 per cent mentioned it has no impact.